Mind Grid Terms of Service

1. Purpose

These Terms of Service ("Terms") set out the rights, obligations and responsibilities between SeoriArts ("the Company") and the user with respect to the Mind Grid service ("Service").

2. Description of Service

Mind Grid is a web-based and mobile interactive performance tool for stage magicians. Users may purchase subscription plans or one-time passes to access features such as audience QR check-in, real-time screen synchronization, preset saving, custom branding, and event-scale capacity boosts.

3. Account and Eligibility

1. Users may create an account with an email address and password.
2. Users are responsible for safeguarding their account credentials and must not transfer or share the account with third parties.
3. The Company may request identity or payment verification when reasonably necessary for service operation.

4. Pricing, Billing and Service Term

1. The Service is offered as monthly subscriptions (Starter $19.99/month, Pro $39.99/month) and one-time passes (Event Boost $19.99 for 24h). Prices may vary by country and are displayed in the user's local currency at the time of purchase by the relevant payment processor.
2. Korean users are billed through KG INICIS (operated by KG INICIS Co., Ltd.) under the local PG arrangement.
3. International users (outside Korea) are billed through Apple App Store (in-app purchase) on iOS and Google Play Billing on Android. Apple and Google act as the merchant of record for those transactions and handle local tax and refund processing under their respective terms.
4. Subscriptions renew automatically at the end of each billing cycle until cancelled.
5. Users may cancel auto-renewal at any time. Cancellation takes effect at the end of the current paid period.

5. Cancellation and Refunds

1. Korean users: refund rules follow our Refund Policy and Korea's Act on Consumer Protection in Electronic Commerce, Article 17.
2. International users (App Store / Google Play): refunds are processed by Apple or Google according to their refund policies. Please request refunds through your App Store / Google Play account.
3. If the Company fails to provide the Service for an extended period due to its own fault, the Company will offer a pro-rated refund or equivalent replacement.

6. User Obligations

1. Users must comply with applicable law, these Terms, and in-Service notices.
2. Users may not use the Service for unlawful purposes, to infringe the rights of others, or to interfere with the operation of the Service.
3. Users may not copy, distribute, or resell the Company's content, including the show structure, presentation flow, image packs, source code, or UI.
4. Users must pay with their own payment method and may not use third parties' payment methods without authorisation.

7. Service Changes and Suspension

The Company may improve, modify or temporarily suspend the Service for operational or maintenance reasons. The Company will provide advance notice where reasonably possible.

8. Intellectual Property

Software, design, documents, image packs and other content provided by the Company are owned by the Company or its licensors. User-uploaded images remain owned by the user; the user grants the Company a limited licence to store, process and display such images solely to provide the Service.

9. Limitation of Liability

The Company uses reasonable efforts to maintain a stable Service. The Company's liability may be limited where issues arise from causes outside the Company's reasonable control, such as the user's network environment, venue connectivity, device or browser problems, or third-party service outages.

10. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules. Disputes shall first be resolved through good-faith negotiation. If negotiation fails, jurisdiction follows the applicable Korean civil procedure rules.

11. Contact

For questions about the Service, payments, refunds or privacy, please contact us at seoriarts@naver.com (Weekdays 10:00–18:00 (KST)).

Effective Date

These Terms are effective from May 21, 2026.